Terms & Conditions

1. Accepting these terms

By using DemChats, you agree to these terms and the Privacy Policy. If you do not agree, do not use the service. We may update these terms and will show a new effective date; continuing after a material update means you accept the revised terms.

2. Accounts and eligibility

You must provide accurate information, protect your sign-in details and be responsible for activity on your account. You must be at least 13. If you are under 18, you need a parent or guardian’s permission where required and cannot offer adult-only or regulated services. Drivers, sellers, hosts, advertisers and fundraiser organisers must be at least 18 and legally able to provide their service.

3. Your content and licence

You keep ownership of content you create. You give Democrats Ltd a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, adapt for technical delivery, display and distribute that content only as needed to operate, promote and improve DemChats. This licence ends when content is deleted, except for copies retained for legal, safety, backup or transaction records and content others have already shared.

You confirm that you have the rights and permissions needed for everything you upload or broadcast, including music, images, people shown, product claims and links.

4. Acceptable use

You must not use DemChats for illegal activity, abuse, harassment, hate, exploitation, non-consensual sexual content, dangerous conduct, scams, impersonation, intellectual-property infringement, spam, malware, payment manipulation, false identity evidence or attempts to bypass security. Do not share passwords, full payment-card details or another person’s private information without authority.

5. Rooms, messaging, streams and Reels

Room owners manage their communities subject to these terms. Live-stream hosts are responsible for broadcasts and must have consent from people shown. Opt-in replays are limited to 15 minutes and normally available for seven days. Recommendations, Near Me results and automated moderation are aids, not endorsements or guarantees.

6. Coins, gifts and earnings

Coins cost £1 each and are a limited digital feature for use inside DemChats. They are not legal tender, a bank deposit or transferable outside the service. When a gift is completed, 70% is credited to the recipient’s earnings wallet and Democrats Ltd retains 30%. Gift recipients may request withdrawal, subject to checks, minimums shown in the service, lawful payout details and administrator approval. We may hold or reverse fraudulent, mistaken or unlawful credits.

7. Fundraising, listings and advertising

DemChats retains 5% of completed fundraiser donations. Paid Market listings cost £5 for 30 days. Weekly advertising plans are Basic £10, Featured £25 and Premium £60. Organisers, sellers and advertisers are responsible for truthful descriptions, lawful goods, permissions, taxes and fulfilment. Approval or identity checking does not mean Democrats Ltd endorses or guarantees them.

8. Rides

Drivers subscribe at the price shown, currently £20 per month for Standard or £40 per month for VIP priority. Ride fares are paid directly to drivers. Drivers are independent providers, not employees or agents of Democrats Ltd, and are solely responsible for licences, insurance, right-to-work status, roadworthiness, legal compliance, safety and taxes. Riders and drivers contract directly with each other. DemChats supplies discovery and communication tools but does not transport passengers or goods.

9. Holidays, hotels and events

Hosts and organisers contract directly with customers and are responsible for descriptions, availability, delivery, licences, insurance, safety and applicable cancellation rights. For completed bookings, 90% is allocated to the host and Democrats Ltd retains 10%. DemChats is a platform and is not the travel organiser, accommodation provider or event operator unless expressly stated on a particular offer.

10. Payments, renewals and refunds

Prices are shown before purchase. Driver plans recur monthly until cancelled through the available account controls or support. Ending a subscription prevents future renewal but does not normally refund the current period. Payments are final except where applicable law requires otherwise. Read the No Refund Policy before buying. You remain responsible for taxes and third-party charges that apply to you.

11. Verification and safety

We may require profile photos, selfies, photo ID, driving documents, insurance, right-to-work evidence or other information. Automated and human checks reduce risk but cannot prove that a person, item or service is safe, lawful or suitable. Users must make their own checks and report concerns. We may cooperate with lawful investigations.

12. Moderation and account action

We may block, remove, restrict or preserve content; suspend features; withhold suspect transactions; or suspend or close accounts where reasonably needed for safety, legal compliance, payment risk or these terms. Room owners may also moderate their rooms. Where appropriate, use the contact form to ask for review.

13. Availability and third parties

We do not promise uninterrupted or error-free access. Features may change, pause or end. DemChats uses third-party payment, authentication, maps, streaming and infrastructure services and is not responsible for their independent acts, content or availability beyond what the law requires.

14. Liability

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights. Subject to that, Democrats Ltd is not responsible for losses caused by users or independent providers, missed opportunities, indirect or unforeseeable loss, or business losses suffered by consumers. Our total liability arising from a paid service will not exceed the greater of £100 or the amount you paid Democrats Ltd for that service in the preceding 12 months, where the law allows.

15. Ending use

You may stop using DemChats at any time. Contact us to request account deletion. Obligations relating to completed transactions, disputes, ownership, liability and lawful records continue after closure.

16. Law and disputes

These terms are governed by the laws of England and Wales. If you are a consumer, you keep any mandatory right to bring proceedings in the part of the UK where you live. Otherwise, the courts of England and Wales have exclusive jurisdiction. Please contact us first so we can try to resolve a dispute.